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Pricing for every business, at any stage

Try any plan free for 14 days. No hidden fees. No commitments.

Monthly billing
no contract
Annual billing
Save 30%
Euros
€
US Dollars
$
Starter
8 €
per user/month
billed annually
Start free trial
Essential
13 €
per user/month
billed annually
Start free trial
Expert
35 €
per user/month
billed annually
Start free trial
Custom
Contact us
for tailor-made
offer
Start free trial

Get CloudTalk for Early Stage Startups

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Detailed pricing overview

Starter
Essential
Expert
Custom
Price per user per month (billed annually)
10
20
35
contact us
Minimum number of users
1
1
1
Phone number included in the plan
one local or number free
one local or number free
one local or number free
one local or number free
Price of each additional number per month
from 6 €
from 6 €
from 6 €
from 6 €
Maximum number of callers in queue
unlimited
unlimited
unlimited
unlimited
Free inbound calls & internal calls (toll-free excluded)
Storage for recordings
1 month
unlimited
unlimited
unlimited
Price of inbound calls
per min
per min
per min
per min

Package comparison

Voice features
Starter
Essential
Expert
Custom
Call queuing
Business hours
Personalized greetings
Call Recorder
Storage for recordings
1 month
1 month
1 month
1 month
Internal phone number tags
Voicemail
Internal calls / Extensions
Contact tags
Fax server
on request
on request
on request
on request
Blacklist
–
Custom fields
–
–
Advanced call routing
Automated Call Distribution (ACD)
Caller-based routing
Preferred agent
Automatic outbound caller ID
Ring groups
Automated call redirection
Interactive Voice Response (IVR) menu
–
Skill-based routing
–
–
Integrations with business tools
Caller ID
Contact history
Contact list
Create tasks directly from CloudTalk
–
Integration (invoiced monthly)
from 49 € / month
from 49 € / month
from 49 € / month
from 49 € / month
Integration (invoiced annualy)
from 39 € / month
from 39 € / month
from 39 € / month
from 39 € / month
API
on request
on request
on request
on request
Real-time customer card
on request
on request
on request
on request
Statistics and monitoring
Call statistics
Call monitoring
Agent reporting
Conference calls
Custom reporting
–
–
Wallboard
on request
on request
on request
on request
Real-time dashboard (invoiced monthly)
from 29 € / month
from 29 € / month
from 29 € / month
from 29 € / month
Real-time dashboard (invoiced annually)
from 19 € / month
from 19 € / month
from 19 € / month
from 19 € / month
Utilities
Security
Online agent management
Unlimited concurrent calls
Responsive web admin
SIP trunk possibility
on request
on request
on request
on request
Additional modules
Predictive dialer (invoiced monthly)
from 5 € / agent / month
from 5 € / agent / month
from 5 € / agent / month
from 5 € / agent / month
Predictive dialer (invoiced annually)
from 4 € / agent / month
from 4 € / agent / month
from 4 € / agent / month
from 4 € / agent / month
Customer support
Help center access
Email Support
Onboarding Coach
One-to-one onboarding sessions
–
–
Dedicated Account Manager
–
–
–
Additional services
International numbers
Toll free numbers
on request
on request
on request
on request
Number porting
on request
on request
on request
on request
Get started
Get started
Get started
Get started

1000+ satisfied clients have benefited from our call center solutions

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Have a question you need answered?

If you have any questions regarding CloudTalk or the registration process, please get in touch at

+44 20 3868 0167

hello@cloudtalk.io

How does free trial work?
Simply send us your contact information and we will send you access to a free CloudTalk demo with no strings attached. You can immediately start making phone calls with CloudTalk
Each package includes several phone numbers for free. Prices of outbound calls vary, please contact us for more details.
Agents work for your company and communicate with your existing and potential clients. You can add or remove agents in just a few clicks anytime you need.
Yes. With CloudTalk, there are no strings attached. Your plan can be upgraded or downgraded anytime you need.
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-shops at the same time in need of separate customer support for each e-shop.
The safety of your data is our topmost priority. All CloudTalk data is stored in secured TIER 3 data centers and monitored 24/7. We use data centers located in the EU which comply with the strictest EU personal data protection criteria. Interface is accessed through an encrypted SSL connection.
Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 12% discount on the price of your package.
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